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Complex Problem Solving

Pictogram symbolising complex problem-solving skills. A person is looking at a grid cube.

In addition to school performance in reading, mathematics and science, PISA 2012 assessed complex problem solving.

Definition

Complex problem-solving refers to the ability to understand and solve problems when the solution is not obvious. It also includes the willingness to handle such situations to fully exploit one's own potential.

Tasks

The survey simulated real-life problem situations. For example, pupils were confronted with a ticket machine which they were unfamiliar with, or an electronic device which was not working properly. These tasks assessed three skills:

  • Deductive reasoning

  • Regulating problem-solving procedures

  • Willingness to find a solution.